Privacy Policy
At Persona Creations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or submit an enquiry for our corporate gifting services.
1. Information We Collect
When you interact with our website, submit an enquiry, or contact us, we may collect personal information such as your full name, phone number, email address, company name, quantity requirements, and any enquiry details you choose to provide. This information may be shared through website forms, WhatsApp messages, email communication, or other contact methods available on our website.
In addition to the information you voluntarily provide, we may also automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device information, and the pages you visit on our website. This information helps us understand how visitors use our website and allows us to improve our services, website performance, and overall user experience.
2. How We Use Your Information
The information we collect is used to respond to your enquiries, provide quotations, and recommend suitable corporate gifting options based on your requirements. It also helps us communicate with you regarding product details, order processing, customisation requests, delivery updates, and other service-related information.
Additionally, the information may be used to improve our products, services, and website experience by understanding customer preferences and requirements. In some cases, we may also use your contact details to share relevant updates, new product offerings, or promotional information related to corporate gifting, where appropriate. We only collect and use information that is necessary to provide our services effectively and maintain a smooth customer experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted partners when necessary for business operations, such as logistics and delivery partners, payment processing services, and technology providers that support our website. These partners are required to protect your information and use it only for the specific purpose of providing their services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no method of transmission over the internet is completely secure.
5. Third-Party Services
Our website may use third-party tools such as advertising platforms (e.g., Meta/Facebook or Instagram ads) and analytics tools to understand website performance and improve marketing efforts.
These platforms may collect information in accordance with their own privacy policies.
6. Cookies
Our website may use cookies or similar technologies to improve user experience and analyze website usage. You can choose to disable cookies through your browser settings if you prefer.
7. Your Consent
By using our website or submitting your information through forms or enquiries, you consent to the collection and use of your information as described in this Privacy Policy.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us:
Persona Creations
Email: support@personacreations.in